Billing
REFUNDS.
Refund rules for subscription plans and on-demand credit top-ups, based on unused credits on your account.
Refunds on yeagers.tech are based on unused credits, not on calendar time left in a billing cycle. Subscription plans and one-off credit top-ups follow different windows. Spent credits are never refunded.
1.Subscription plans
Paid monthly or annual plans include a 14-day refund window from the date of purchase.
When you get a refund
- You request a refund within 14 days of purchasing the plan
- You still have unused credits on your account
- The dollar value of those unused credits is greater than $10 USD
If all three apply, we refund 80% of the value of your remaining unused credits. Those credits are removed from your balance and your subscription is cancelled.
When you do not get a refund
- You spent all your credits
- Unused credits are worth $10 USD or less
- More than 14 days have passed since purchase
Example: you pay $40 for a plan with 1,000 credits ($0.04 each). You use 250 and have 750 left ($30 unused). Refund = 80% × $30 = $24. The 750 remaining credits are wiped.
2.On-demand credit top-ups
Credit packs bought without a subscription follow a shorter window, similar to prepaid API credit platforms.
When you get a refund
- You request a refund within 24 hours of purchasing the credit pack
- You still have unused credits from that purchase on your account
If both apply, we refund 80% of the dollar value of those unused credits. The refunded credits are removed from your balance. Your subscription status is unchanged. This only applies to the top-up purchase.
When you do not get a refund
- You spent all credits from that top-up
- More than 24 hours have passed since the purchase
Example: you buy a $20 credit pack with 500 credits ($0.04 each). Within 24 hours you have used 100 and have 400 left ($16 unused). Refund = 80% × $16 = $12.80. The 400 remaining credits from that pack are wiped.
3.After the refund window
Subscriptions can be cancelled anytime to stop future charges, but outside the 14-day window, we do not refund fees or unused credits. Credit top-ups are non-refundable after 24 hours.
4.How to request a refund
- Account → Billing → Request Refund
- Or email support@yeagers.tech from your registered account email
Purchases through Apple, Google, or other third-party stores follow that platform's refund policy. Eligible refunds are issued to your original payment method within 5–10 business days.